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Finnair

Everything You Need to Know About Finnair

While or before any kind of reservation, we always wonder if the provider has this or that. To make this process much easier, we have this Finnair guide for you to find all the answers to the questions in your mind. For example, the carrier may have a baggage limit, you may have specific dining options, or you want to fly with your pet. Finding answers to such questions about Finnair beforehand can be ideal for your flight. Without further ado, let’s start our quick Finnair FAQs.

Popular Countries Finnair Flying To

What are the Fare Classes of Finnair?

Fare Class	Carry-on Bag	Checked Bag	Seat Selection	Changes/Refunds
Business Light	1	2	Included	Fees apply
Business Classic	1	2	Included	Fees apply
Business Flex	1	2	Included	Fees apply
Premium Economy	1	2	Included	Fees apply
Superlight	1	0	Extra charged	Fees apply
Light	1	0	Extra charged	Fees apply
Classic	1	1	Extra charged	Fees apply
Flex	1	1	Included	Included

What are the Baggage Allowances of Finnair?

Here is a table for Finnair baggage allowances based on classes:

Travel Class	Baggage Allowance (Intercontinental Flights)	Baggage Allowance (Flights within Europe)
Economy Class	1 bag, up to 23 kg; 1 piece of carry-on, up to 8 kg	1 bag, up to 23 kg; 1 piece of carry-on, up to 8 kg
Premium Economy Class	2 bags, up to 23 kg each; 2 pieces of carry-on, up to 8 kg each	2 bags, up to 23 kg each; 2 pieces of carry-on, up to 8 kg each
Business Class	2 bags, up to 32 kg each; 2 pieces of carry-on, up to 8 kg each	2 bags, up to 32 kg each; 2 pieces of carry-on, up to 8 kg each
First Class	3 bags, up to 32 kg each; 2 pieces of carry-on, up to 15 kg total	3 bags, up to 32 kg each; 2 pieces of carry-on, up to 15 kg total

How Much are Excess Baggage Fees with Finnair?

For journeys within Finland and Europe, the fee for additional baggage is €60. For flights to and from the U.S., Canada, Mexico, Asia, and the Middle East, the fee is €110 (~$120). Overweight baggage fees at the airport are €60 for items up to 23 kg in Economy, €110 for items up to 32 kg in Business, and €160 for items over 32 kg.

How to Reserve a Flight with Finnair?

For mobile users: Simply search for your departure airport and the destination you want to fly. Then, you can see the mobile menu right down on your screen: “Filters” on left, “Sort by” in the middle, and “Share” on the right. Click on “Filter” and a window will pop up from which you can see all the available airlines. There, you can find all the airlines flying to the destination you’d like to go. Have a great flight!

For desktop users: Simply search for your departure airport and the destination you want to fly. Then, on the left side of the screen, you should find the “Airline” filter right under the “Transfer Count” filter. If Finnair has a flight to your destination, you can find the provider’s name there and list all the available tickets.

For tablet users: It’s the same as desktop. Search for your flight from your location to the destination, then you can find the airline filter on the left side of your screen.

Can You Modify Your Reservation with Finnair?

You can modify your reservation with Finnair if you booked directly with them, but the ability to do so and the associated fees depend on the ticket type and booking method.

Cancellation and Refund Policies of Finnair

If the purchase of a flight ticket or a travel extra was made seven days or more prior to the flight's scheduled departure time, the customer can cancel it within 24 hours without incurring a refund fee by contacting Finnair Customer Service.

Online Check-In Process with Finnair

To begin your online check-in process with Finnair, visit their dedicated check-in page. You can access this page by entering your family name and either your booking reference or e-ticket number. This information will allow the system to retrieve your reservation details and initiate the check-in procedure for you and your family members.

Required Documents for Check-In with Finnair

To complete the check-in process, you will need to have your boarding pass and any checked baggage processed before the check-in deadline, which varies based on your destination.

Onboard Dining Options of Finnair

Finnair's short-haul onboard dining options vary by class. In Business Class, passengers are served a meal, which could be a sandwich or a hot main dish depending on the route. In Economy Class, complimentary blueberry juice and water are available, with the option to pre-order a meal or purchase snacks and beverages from the Nordic Kitchen menu. Special dietary meals can also be pre-ordered.

Finnair Special Dietary Services

If you have a food allergy, Finnair can order a special meal for your flight. It includes a range of special meals that exclude many potential allergens, such as seafood, dairy, eggs, and gluten.

Is Dining with Finnair Free?

Yes, On all Finnair long-haul flights and in Business Class on its short-haul flights you'll receive a complimentary meal or snack with beverages, depending on the length of the flight.

Children and Infant Services of Finnair

Here’s a list of Finnair's services for children and infants:

Baby Bassinets: Available on long-haul flights for infants under 9 kg (20 lbs).
Safety Seats: Parents can bring approved child car seats for children under 7 years old.
Pre-Ordered Meals: Special meals for children over 2 years can be requested in advance.
In-Flight Entertainment: Kid-friendly movies, TV shows, and games available on long-haul flights.
Family Travel Support: Guidance and assistance at the airport for families.
Unaccompanied Minors Service: Supervision for children aged 5 to 11 traveling alone.

Services for Disabled Passengers of Finnair

Finnair offers a variety of services for disabled passengers to ensure a comfortable travel experience. Here are the services Finnair offers for disabled passengers:

Special Assistance Requests: Passengers should inform Finnair about any disabilities or need for assistance at least 48 hours before their flight, using the special assistance form or customer service.
Wheelchair Assistance: Wheelchair services are available at the airport, and passengers can request assistance for boarding and moving around the airport.
Onboard Facilities: Long-haul flights on Airbus A330 and A350 aircraft are equipped with onboard wheelchairs to assist passengers in visiting the restroom.
Traveling with Wheelchairs: Passengers can travel with their wheelchairs, and Finnair will transport necessary mobility equipment free of charge, although prior confirmation is recommended due to limited space.
Elderly Assistance: Special assistance is also available for elderly passengers, including help from staff at the airport.

Pet Services of Finnair

Pets in Cabin: Small pets (up to 17 lbs/8 kg) can travel in a soft-sided carrier under the seat.
Checked Baggage: Pets weighing 17 lbs to 165 lbs (8 kg to 75 kg) can be transported as checked baggage for a fee.
Cargo Transport: Pets over 165 lbs (75 kg) must be shipped as cargo through Finnair Cargo.
Service Animals: Legitimate service animals can travel free; emotional support animals are not classified as service animals.

Layover Services of Finnair

There are several layover services offered by Finnair:

Free Stopover Program: Passengers can enjoy a free stopover in Helsinki for 6, 12, or 24 hours while traveling to various destinations, allowing exploration of the city at no extra airfare cost.
Hotel Partnerships: Booking a partner hotel through Finnair during the stopover can earn additional Finnair Points.
Airport Services: Finnair provides access to high-quality lounges, priority check-in, and security services for Business Class passengers and eligible frequent flyers, making layovers more comfortable.
Transportation Options: Passengers can easily arrange airport transfers or car rentals during their layover to facilitate city exploration.

Is Finnair Part of Any Fly Program?

Yes, Finnair is part of the Finnair Plus loyalty program and the oneworld Alliance.

How Can You Earn Points on Finnair?

You can earn points on Finnair through the Finnair Plus loyalty program in several ways:

Flying with Finnair: Earn Avios and tier points based on the fare and travel class. The amount varies by membership tier (Basic, Silver, Gold, Platinum, Platinum Lumo) with higher tiers offering greater multipliers.
Codeshare Flights: Earn points on Finnair codeshare flights and partner airlines within the oneworld alliance.
Travel Extras: Collect points from additional purchases like seat selection, extra baggage, meals, and internet access, excluding onboard purchases during award flights.
Hotel Stays: Earn points by staying at partner hotels, with specific points awarded per night based on the hotel chain.
Partner Offers: Convert points from partner programs (e.g., Accor, Strawberry Hotels) into Finnair Plus points.
Finnair Visa Credit Card: In Finland, use the Finnair Visa Credit Card to earn points on everyday purchases.

How to Use Your Points with Finnair?

Finnair Classic Award Flights: Book award flights on Finnair and partner airlines using Avios.
Combination of Money and Avios: Pay for flights with a mix of cash and Avios, adjusting the slider on the payment page.
Upgrade Your Class: Use Avios to upgrade your travel class on Finnair flights.
Partner Hotels: Transfer Finnair Plus points to partner hotel programs (e.g., Strawberry Hotels) for free nights.
Various Partner Benefits: Take advantage of offers and benefits from Finnair’s partners using your points.
Economy Flights: Round-trip economy flights within Northern Europe for as low as 13,000 Avios.
Business Class Flights: Round-trip business class flights within Northern Europe for approximately 20,000 Avios.

How to Access Private Lounge of Finnair?

Access to Finnair's private lounges is complimentary for Business Flex, Business Classic, and Business Saver ticket holders, as well as Finnair Plus Platinum Lumo, Platinum, and Gold members, and one world Emerald and Sapphire cardholders.