Payment Terms & Conditions

Welcome to Bookperfect, the online booking platform provided by Bookperfect. By using Bookperfect, you agree to the following Payment Terms & Conditions. Please read these terms carefully before making any bookings or payments.

Payment Methods

Accepted Payment Methods

Bookperfect accepts payment via credit cards for bookings made through Bookperfect.

Accepted credit cards may include Visa, Mastercard, and other major credit card providers.

Payment Authorization

By providing your credit card information during the booking process, you authorize Bookperfect to charge the total amount of the reservation to the provided card. The total amount charged will include the cost of the booked accommodation, taxes, fees, and any additional charges as applicable.

Payment Security

Bookperfect prioritizes the security of your payment information. Bookperfect has partnered with Stripe, a leading payment gateway solution provider, to ensure secure and seamless payment processing for our customers. The collaboration with Stripe enables us to offer a secure payment experience, utilizing advanced encryption and fraud prevention technologies to protect your payment information.

Payment Disputes

In the event of a payment dispute or unauthorized charge on your credit card statement, please contact Bookperfect's customer support promptly for resolution. Bookperfect will investigate and address payment disputes by applicable laws and regulations to ensure a fair and satisfactory resolution for all parties involved.

Invoice Disputes

Any disputes regarding invoiced amounts must be communicated with Bookperfect customer support. Failure to do so will be considered as an acknowledgment of the accuracy of the invoice.

Accepted Currencies

Bookperfect accepts payments in multiple currencies for bookings made through Bookperfect.

The accepted currencies include:

United States Dollar (USD)

Euro (EUR)

British Pound Sterling (GBP)

United Arab Emirates Dirham (AED)

Turkish Lira (TRY)

Cancellation Policy

If you need to cancel your booking, please refer to our cancellation policy for details on any applicable fees and the refund process. Keep in mind that cancellation policies can vary depending on the type of booking, supplier, and timing. It's recommended to review the specific details of your reservation or reach out to our customer service team for personalized assistance.

Billing Address

Bookperfect requires customers to provide an up-to-date and accurate billing address when making reservations through Bookperfect. Customers need to ensure that the billing address provided during the booking process is complete, accurate, and matches the billing address associated with the payment method used for the transaction.

Taxes and Fees

Transparent Pricing

Hotelistan LLC ("Hotelistan") is committed to providing transparent pricing for all bookings made through Bookperfect. Prices displayed during the reservation process include the cost of the booked accommodation and may also incorporate applicable taxes, fees, and additional charges based on the booking choices selected by the customer.

Tax Information

Depending on the location of the hotel or accommodation provider and local regulations, taxes such as value-added tax (VAT), sales tax, city tax, or tourist tax may apply to your reservation. Any applicable taxes will be itemized and displayed during the reservation process, allowing customers to review the total cost of their booking inclusive of taxes.

Fees and Additional Charges

In addition to taxes, certain fees or additional charges may apply based on specific booking choices, such as additional services requested, room preferences, or special requests. Customers will have the opportunity to review and accept any applicable fees or additional charges before completing the reservation.

Dynamic Pricing

Prices, taxes, and fees displayed during the reservation process are subject to change based on factors such as availability, demand, and seasonal variations. Bookperfect strives to provide accurate and up-to-date pricing information, but customers should be aware that prices may fluctuate based on dynamic pricing algorithms and other factors.

Billing Transparency

Bookperfect ensures billing transparency by clearly outlining all charges, including taxes and fees, on the final booking confirmation and invoice provided to customers. Customers are encouraged to review the booking details, including taxes and fees, before finalizing their reservation to ensure accuracy and transparency.

Confidentiality and Data Security

Data Protection Commitment

Bookperfect is committed to protecting the confidentiality and security of your information when you use Bookperfect. We adhere to strict data protection standards and implement robust security measures to safeguard your personal and booking information.

Confidentiality Assurance

Bookperfect secures all types of information provided by customers, including personal details, payment information, and booking history.

We treat your information with the utmost confidentiality and do not disclose it to unauthorized third parties, except as necessary to fulfill your booking and provide the requested services.

Secure Data Transmission

Bookperfect utilizes industry-standard encryption protocols and secure transmission methods to protect your data during the booking process. Your personal and payment information is encrypted and transmitted securely over the internet to prevent unauthorized access or interception by malicious parties.

Customer Responsibility

While Bookperfect takes every measure to protect your information, customers are also responsible for maintaining the security of their account credentials and taking precautions to prevent unauthorized access to their personal information.